At our Water Testing Lab, we are committed to providing accurate and reliable testing services. Please read our refund policy carefully before booking.

​

1. No Refund After Sample Testing

Once the water sample has been collected and testing has begun, no refund will be issued, as laboratory processes are already initiated.

​

2. Cancellation Before Sample Collection

Customers can cancel their booking before sample collection and are eligible for a full refund.

​

3. Rescheduling Option

If you are unable to proceed with the scheduled sample collection, you may request rescheduling instead of cancellation, subject to availability.

​

4. Incorrect Booking

If a service is booked by mistake, you may request a refund within 24 hours, provided the sample collection has not been done.

​

5. Delay in Service

In case of unexpected delays from our side, customers can choose to reschedule or request a refund (before testing begins).

​

6. Refund Processing Time

Approved refunds will be processed within 5–7 working days to the original payment method.

​

7. Contact for Refunds

For any refund-related queries, please  contact us:

📞 Phone: 9480289808

📧 Email: bnrartc@gmail.com

Adress : 1669, 3rd cross, Srinivasa Road, 5 Stage, BEML Layout, Rajarajeshwari Nagar, Bengaluru, Karnataka 560098